Currently, Joy provides revenue cycle consulting services to physician practices and small hospitals by assisting medical office managers and business office managers in implementing strategies to improve billing and collections processes in order to maximize collections and reaching their financial goals.
==Education==
Joy has an AAS in Business Administration, an undergraduate degree in Healthcare Administration, and an MBA with a specialization in health administration. She also has over 13 years of on-the-job training, compliance training, and several certifications including certified practice manager, Medicare billing and customer service excellence. Joy has also attended many seminars related to the healthcare industry over the years.
==Memberships==
[[PAHCOM]]
[[Healthcare Financial Management Association]]
[[American Academy of Professional Coders]]
==Connecting with Joy==
[[https://www.facebook.com/pages/All-Things-Medical-Office/168072856593923?ref=aymt_homepage_panel Facebook]] [[https://twitter.com/AbtMedicalOfc Twitter]] [[https://www.linkedin.com/in/joyhicks Linkedin]] [[https://plus.google.com/+JoyHicks/posts/p/pub Google+]] [[http://www.pinterest.com/abtmedicalofc/ Pinterest]]
==References==